Full-Time Job for Call Centre Assistant
Job Description
LOLC Insurance Company Ltd, an integral part of the LOLC Group is renowned as one of Sri Lanka’s leading insurance companies that gives the opportunity to work in a challenging and rewarding work environment. We currently seek dynamic, result-oriented individuals to fulfill the following positions.
Call Centre Assistant
Each Call Centre Assistant will be a part of the highly motivated team who wishes to serve customers in an effective and efficient manner.
The selected candidates will be assigned to answer incoming calls of customers & to assist them with accidents, inquiries, assessments & complaints.
The Role
- Obtain accurate details of the accident & update the system.
- Allocation of damage appraisers.
- Carry out follow up calls.
- Handle & resolve customer inquiries & complaints
The Profile
- Passed G.C.E. Advance Level
- Willingness to work on a shift basis
- Clear & pleasant voice
- Good communication skills both Sinhala & English and ability to communicate in Tamil would be a distinct advantage
- Willingness to listen and understand the customer and ability to manage time effectively.
- Ability to work in teams.
- Computer literate
- Call Centre experience in a reputed Insurance Company / other related industries will be an added advantage.
If you believe that you are the right person we are looking for, forward your complete resume together with non-related referees.
How to Apply
By e-mail : careers@lankaorix.com (State the position applied on the subject of email) By post: The Recruitment Centre, Lanka ORIX Leasing Company PLC, No 100/1,Sri Jayawardenepura Mawatha, Rajagiriya. (State the position applied on the top left hand corner of the envelope & covering letter)815 total views, 1 today