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11 Mar 2016

Full-Time Customer Service Officer

Direct Mailing Services (Pvt) Ltd – Posted by Lanka Jobs –  Anywhere

Job Description

Scope of Job

  1. Sales order processing, Delivery creation and Invoicing
  2. Processing customer payments
  3. Coordination with Distributors/Customers for on time processing of orders
  4. Processing goods receipts/transfers
  5. Maintaining proper inventory records

Qualifications:

  • Minimum 3 passes at GCE(AL) including Mathematics or equivalent qualification. Additional qualifications in the area of Accountancy/IT would be an advantage.
  • High computer literacy and good communication skills in English is essential.
  • Work experience in the relevant areas /use of ERP systems would also be an additional qualification.
  • Working hours: Weekdays 7.30am to 4.45pm. Working extra hours / working on Saturdays would also be necessary .
  • Ability to travel to Sapugaskanda

 

Other requirements:

  • Age preferably 25-30 years.
  • Ability to travel to Sapugaskanda  Mon-Fri 7.30-4.45pm. Flexibility for occasional weekend work maybe once a month.
  • Be computer literate (MS Office Skills is  a must, any exposure to ERP systems such as SAP would be an added trait)
  • Excellent Sinhala, Fairly good verbal/written English skills sufficient to correspond over email and telephone with customers/internal stakeholders
  • Good team worker with a high level of integrity

How to Apply

Please forward your CVs to recruitments@dmspl.org  

Job Categories: Call Centre & Customer Service. Job Types: Full-Time.

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