Job Description

Accountabilities/Responsibility

• Provide support services for Storage & Backup Infrastructure.
• Experience with documenting processes and support procedures.
• Provide on-call assistance for storage & backup related infrastructure/datacenter operations
• Provide support for infrastructure and application development projects that are related to Backup infrastructure.
• Monitoring all the devices in storage/backup infrastructure to ensure proactive measures on failures.
• Maintenance of storage/VTLs/ Tape libraries and associated software at top levels of performance by monitoring version upgrades and maintenance releases to ensure that environment is optimally configured.
• Consults with other internal IT teams (database administrators, systems administrators, application engineers) on storage & backup solutions.
• Works within change management process to ensure that outages are scheduled with minimum impact on clients, but still maintain all hardware and software at optimal levels.
• Maintains relationships and coordinate with multiple vendors on daily activities (IBM, Veritas, EMC, etc.)
• Tape/Disk based backup, restoration and audit responsibilities.

Technical Competency

• Experience as a Storage & Backup Administrator (3yrs) supporting production environment.
• Demonstrated knowledge on one or more of the following data protection software is essential.

• EMC NetWorker, Veritas NetBackup or IBM Tivoli Storage Manager

• Manage the backup and restoration of systems using enterprise data protection software mentioned above.
• Installation, administration, configuration change & software maintenance of data protection software.
• Daily monitoring of scheduled backups of all data protection software (TSM, NetWorker & NetBackup) and take necessary actions on failed and missed backups.
• Fine-tune and troubleshoot backup environment for optimal performance and resolve complex issues in a timely manner.
• Diagnose platform related issues (server and client side) and provide support in complex, business-critical environment including physical and virtual infrastructure.
• Knowledge of storage administration and the concepts of file systems, disk partitions, mounts, quotas, mirroring and sizing.
• Expert with storage sizing, performance, and high availability.
• Evaluates and applies software/firmware upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.

Educational & Professional Qualifications

• Bachelor’s degree in Computer Science, IT, Networking or Engineering
• Certifications on EMC Networker, Veritas NetBackup & Tivoli Storage Manager
• ITIL Foundation Certification

Non-Technical Competency

• Should have very good verbal & written communication skills.
• Should be willing to work on extended and irregular hours when required.
• Strong self-starter, motivated to help TEAM in their deliverables.
• Ability to work on multiple simultaneous tasks in parallel and prioritize between them
• Ability to work with minimal supervision.
• Ability to be flexible and adapt to any given situation.
• Strong documentation skills.
• Excellent organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Experience with security best practices and remediation.

How to Apply

Job Categories: Engineering. Job Types: Full-Time.

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