Job Description

Salary – Rs. 30,000 – 40,000

One of the leading International companies in Sri Lanka is looking for Receptionist to work in their Colombo office immediately

Responsibility

• Ensure that all transactions are recorded and that financial payments for all services are accounted for and passed over to the responsible entity in the required timelines.
• Ensure all customers are handled efficiently and professionally
• Customers security policy and procedures are met on each occasion
• Ensure that all Visitors and Guest to DHL are professionally treated and looked after, whilst ensuring that DHL’s Security requirements are met.
• Ensure that the Reception area maintains a high professional image in terms of cleanliness, tidiness and adequacy of reception consumables.
• Ensure that all telephone calls to DHL are answered promptly and professionally and requests are dealt with efficiently.
• Provide / coordinate any administrative duties as required by the Operations Management.

Competencies and Skills

• Pleasant and outgoing personality
• Ability to work unsupervised
• Ability to manage multiple tasks under sustained pressure
• Ability to effectively control visitors and Customers in a busy reception area
• Ability to work with PC applications and other technological hardware
• Effective communication skills in English

Qualifications and Experience

• Frontline Reception / Customer Service Experience
• Competent Shipment Processing and Service Information Experience

Scope

• Daily Customer contact
• Front Office functions
• Cash handlingCash Handling Process and Accountability Experience
• Well-balanced sense of perspective and timing

Job Categories: Office Admin/Secretary/Receptionist. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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