Designation – Manager, Quality Assurance  

Staff Type – Permanent

Responsibilities

• Ensure factories have end to end Quality Assurance processes which are meeting Mast Global expectations. Identifies risks at early stage and recommend appropriate courses of action to factories.
• Monitors vendor performance and implement vendor development activities to improve capability and for continuous improvement
• Provide training, calibration and certification of factory QA team (FCAs) to brand requirements
• Participates or conducts quality review meetings with brand point persons on a regular basis
• Audits, reviews and prepares reports. Ensure timely reporting and tracking of key performance indicators
• Preparing score cards for individual factories.
• Identify the skills and the gaps of the team and develop talent within the team.
• Develop the vendor base to achieve the required quality level, through partnership.
• Setting up clear directions and goals to the team.
• Conducts factory evaluation and provide recommendations for improvements
• Leads a team of auditors to perform daily QA operational activities such as pre-production meeting, pilot lot review, Top samples approval, in-process/end line/final inspections etc.

Requirements

• At least 10 years garment industry experience preferably in a Senior Technical or QA/QC role
• Degree/Diploma in clothing technology or its equivalent
• Knowledge of patterns, grading and sewing process is a plus
• Competent at approving production samples
• Direct and able to influence factories on production issues
• Good leadership skills;
• A  team player with good integrity, interpersonal skill, proactive attitude, risk concept and willing to learn
• Able to manage resources effectively
• Able to work effectively with all levels across functions