Job Description

Assistant Manager/Manager (Quality)

Our client is a multinational company which provides the customer support services and outsourcing services globally.

The Role

As the Assistant Manager (Quality), you will be responsible for overall quality in the center, ensuring reporting timelines & targets n the company.

Eligibility

To be successful you will need to possess:

• Minimum of 5 years’ experience in Telecom, BPO, Back Office which at least 3-4 years should be in quality.
• Degree or Diploma in Marketing/Customer Service/Business Administration.
• Exposure in COPC and Six Sigma standards.
• Excellent command in English, Sinhala and Tamil will be an added advantage.

The ideal candidate will be below 35 years of age and can look forward to a rewarding career with a clear path towards personal and professional success coupled with advanced training opportunities and an attractive remuneration package.

How to Apply

Applicants are advised to apply on-line or send their CVs to : jobs@jobfactory.lk

Job Categories: Other. Job Types: Full-Time.

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