Job Description

Help Desk Executives (Female)

We are on the lookout for Help Desk Executives for our well reputed client company who is into Research & Services in Rajagiriya.

Salary: Rs. 27,500

Responsibilities

• Receive & log calls/complaints/requests from clients/customers/tenants etc.
• Forwarding on reactive calls to relevant Department.
• Generating Performance reports to present to the Property Manager on Monthly basis.
• Maintaining the on-going works schedule.
• Communicating courteously with residents by telephone, email or face to face
• Keeping accurate records of discussions or correspondence with residents.
• Preparing the Daily, Weekly & Monthly Management Reports.

Qualifications & Skills

• Good Command of English Language & Sinhala.
• Good Customer Relationship skills.
• Knowledge of MS Office (Word/Excel & Outlook)
• Minimum of 1-2 Experience in similar role will be a definite advantage.
• School leavers with good Command of Language skills also encouraged.

How to Apply

If you are the one looking for, kindly forward your resume in word format and Attach photograph Email placements2@mplsl.com (Indicate “Help Desk Executive” in the subject box of your e-mail) For more current listed vacancies visit our official web-site at http://www.maritimesl.com/vacancy-local.php

Job Categories: Administration & Office Support. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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