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30 Mar 2017

Full-Time Global IT Support Specialist

Maritime Placements Limited – Posted by Lanka Jobs Kaduwela, Western Province, Sri Lanka

Job Description


We are on the lookout for a Global IT Support Specialist for our well reputed multi-international BPO client company located in Kaduwela.

Salary: Rs.60,000/=

Job Description

•                   Tier-1 Support for field activity issues.

•                   Technical assistance with mobile platforms iOS, Android, Windows 8.

•                   Regularly working with tickets (Jira).

•                   Identifying and evaluating pipeline issues by monitoring a live system.

•                   Optimizing monitoring tools and identifying flaws.

•                   Contribution to the company knowledge base and maintenance.



·                   Ability to work under tight deadlines.

·                   Ability to prioritize and manage escalations.

·                   Experience in customer support positions.

·                   Good English skills – reading and writing.

·                   Team player, with proven ability of working in a dynamic environment.

·                   Analytic approach and thinking outside of the box.

·                   Service oriented.

·                   Monitoring understanding and responsibility.

 .                   Knowledge of MySql DB. (Queries)

·                   Experience with Jira / Confluence.

·                   Network / IT orientation.

·                   Experience in Web / Mobile Application support.


How to Apply

  If you are the one looking for, kindly forward your resume in word format.  (Indicate “Global IT Support Specialist” in the subject box of your e-mail) For more current listed vacancies visit our official web-site at

Job Categories: IT-Software/DB/QA/Web/Graphics/GIS. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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