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4 May 2017

Full-Time Call Center Agent

Maritime Placements Limited – Posted by Lanka Jobs Colombo, Western Province, Sri Lanka

Job Description

Call Center Agent

We are on the lookout for Call Center Agent for our well reputed client company located in Colombo 14 and Colombo 10.

Salary: Rs. 17,000/= to Rs. 25,000/= & Overtime + Other Allowance

Job Description

  • Answer calls and respond to e-mails
  • Handle customer inquiries both telephonically and via e-mails
  • Provide customers with product and service informations
  • Enter new customer information’s to the system
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Produce call reports


Ideal Candidate

  • Verbal and written communication skills in English and sinhala
  • Communicate in Tamil would be an added advantage
  • Organizational skills, Team work and Friendly personality
  • Proficient in Microsoft Office applications
  • Freshers are encouraged to apply



How to Apply

If you are the one looking for, kindly forward your resume in word format.  (Indicate “Call Center Agent” in the subject box of your e-mail) For more current listed vacancies visit our official web-site at  

Job Categories: Call Centre & Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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