Job Description

We are on the look-out for competent ‘Call Center Agents’ for our reputed client, one of the Leading Automobile companies based in Colombo 15.

Candidate Profile

• Candidates below the age of 28 years
• Should be fluent in English Language & other language skills.
• With at least 1 ½ to 2 years work experience in similar field
• Basic knowledge of Auto Mechanism will be an added qualification
• Salary will be around Rs. 20,000/=
• Work will be on roster basis.

Brief Job Descriptions

• Deal directly and assist customers by telephone
• Respond promptly to customer inquiries
• Handle and resolve customer complaints and inquiries
• Record details of inquiries, comments and complaints
• Communicate and coordinate with internal departments
• Follow up on customer interactions

How to Apply

If you are the one we are looking for, kindly forward your resume along with a recent passport size photograph enclosed in your CV in word format to MPL CONTRACTUAL SOLUTIONS (PVT) LTD NO. 10, DAVIDSON ROAD, COLOMBO 4 E-MAIL: outsource@mplsl.com (indicate ‘Call Center Agent’ in the subject box of your e-mail or envelope)

Job Categories: Call Centre & Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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