Job Description

We are on the lookout for a Customer Service Representative for our well reputed client company located in Boralesgamuwa.

Job description

Contact Businesses or private individuals by phone
Request for loan installment payments
Guide the customer through the recovery process
Maintain customer data base
Maintain records of telephonic interactions
Follow up with potential customers

Work attributes and qualifications

G.C.E. A/L
Proficiency in computer applications & call center systems
Knowledge of customer handling principles & methods
Prior call center experience would be an added advantage
Female candidates Only , Age below 25
Good communication skills in English / Sinhala / Tamil
School leavers also can apply

Selected candidate will be paid Rs. 25,000.00 + Other Benefits per month.

How to Apply

If you are the one looking for, kindly forward your resume in word format with the recent photograph. Email – cv2@mplsl.com (Indicate “Customer Service Representative – Call Centre” in the subject box of your e-mail) For more of our current listed vacancies please visit www.mankind.lk/vacancies

Job Categories: Call Centre & Customer Service. Job Types: Full-Time.

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