Job Description

LOLC Insurance Company Ltd, a new venture within the LOLC Group, is looking for dynamic and result oriented individuals who are willing to perform in a challenging and rewarding environment for the following positions.

Duties are

• Answering incomming calls of customers & to assist them with accidents, inquiries, assesments & complaints.
• Assist Shift Leader for Call Centre Operation.
• Answering calls professionally.
• Obtaining accident details & updating the same to he system.
• Assigning assessors.
• Carrying out follow up calls.
• Handling & resolving customer inquiries & compliants.
• Identifying problematic cases & escalating it to superior.

Qualifications

• Successfully complete  G. C. E. Advanced Level.
• Excellent vocal & writing skills (if trilingual would be an added advantage).
• Excellent customer servicing ability.
• Computer Typing.
• Previous working Experience in Call Center.

YOU MAY BE THE PERSON WE ARE SEARCHING FOR!

Send us your CV with two non-related referees within 7 days through

* Mark the position applied for as reference * Canvasing in any form will be a disqualification.

How to Apply

Job Categories: Customer Relations/Public Relations. Job Types: Full-Time.

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