Job Description

MARITIME PLACEMENTS LIMITED

SINCE 1978

CUSTOMER SERVICE ASSISTANT

We are on the look-out for competent ‘Customer Service Assistant’ for our reputed Multinational client, a leading company dealing in logistics related services. This position is for the Welisara Office.

MAIN DUTIES AND RESPONSIBILITIES

•  Serve customers by providing product and service information
• Resolving product and service problems.
• Resolves product or service problems by clarifying the customer’s complaint.
• Coordinate  the dilivery of  invoices and other related documents to customers liasing with Finance department.
• Follow up with customers for future orders.
• Prepare and maintain the product wise purchasing reports.

CANDIDATE PROFILE

• Male candidate below the age of  25 years
• Should be fluent in English Language.
• 2 passes at GCE A/L and Credit pass for English & Mathematics at GCE O/L
• Minimum 01 years experience in customer service field
• Good knowledge in microsoft office package.
• Graphic Designing skills would be an added advantage.

SKILLS/QUALIFICATIONS

Customer Service, Quality Focus, Problem Solving, Documentation Skills, Listening & Phone Skills, Resolving Conflict

If you are the one we are looking for, kindly forward your resume along with a recent passport size photograph enclosed in your CV in MS word format to.

How to Apply

Job Categories: Call Centre & Customer Service. Job Types: Full-Time.

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