Full-Time Post of Customer Service Executive
Job Description
Job Title- Customer Service Executive
Our Client
Our Client is a fully own subsidiary of an international company in Germany. The products are sold to automotive aftermarkets, construction and maintenance industries ranging from tools, performance chemicals, adhesives, vastness and much more. They are one of the largest international trading companies with more than 400 subsidiaries in 83 countries.
Qualifications and experience
· Minimum A/L qualification or relevant qualification
· 2-3 experience in similar capacity
· Fluency in English
Job Role
· Answer calls and corresponding with customers
· Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
Personal Attributes and skills
· Good communications skills
· Ability to listen and active problem solving skills
· Good interpersonal skills
· Ability to handle pressure
The right candidate can expect an attractive remuneration package along with other company benefits.
How to Apply
Those interested and meet requirements can mail us your resumes stating the position applied for in the subject field to "jobs@jobs4u.lk" Or upload your resume on www.jobs4u.lk706 total views, 1 today