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29 May
2015
Full-Time Job for Customer Care Delegate
Job Description
Careers in the Banking Sector
A reputed banking sector is currently looking out for candidates for following position:
Customer Care Delegate
Requirements
- Education: GCE O/L and GCE A/L
- Mandatory should be fair knowledge in IT ( Office Package)
- Communicate fluently in English and Sinhalese (Tamil language will be a advantage)
- This will be a desk job
- With similar experience
- Female only
- Age 18- 25
- Unmarried
- Working Time 8.00am to 5.30pm on weekdays.
Job Description
· Answer calls, record trouble shooting and issues
· Provide solutions, Refer to superior when authority is needed
· Coordinate with other departments and branches (IT/COD/Accounts) to provide solutions
· Record, Provide solutions, Follow-up until customer is satisfied.
· Extract reports and data needed to monitor the product.
Randstad Lanka Pvt Ltd is a fully owned subsidiary which is a Randstad company and India’s No.1 HR Services Provider. Randstad is the second largest HR services provider in the world.
How to Apply
Interested candidates please forward a completed resume to: solomon.f@randstad.in with contact details indicating the position applying for. Randstad Lanka (Pvt) Ltd. Floor No. 07, BoC Merchant Tower, No. 28 St. Michaels Rd, Colombo – 03. Tel: 011 2392269, 011 2395292, 5737440685 total views, 1 today