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7 Jun 2016

Full-Time Customer Care Executive

Jobfactory – Posted by Lanka Jobs Colombo, Western Province, Sri Lanka

Job Description

Jobfactory is a Talent Search Engine facilitating candidates to maintain their profiles in a database. Creating your profile in our system will make you visible to thousands of vacancies across the world.

Our client is an independent Global Business Services firm that provides a range of Research & Analytics and a Contact Center Services, which is backed by the St Anthony’s Group. It is located at Colombo 09.


Job Role

  • Correspond with global clients whilst delivering high quality professional services.
  • Achieve KPIs.
  • Maximize productive “phone time”.
  • Work towards SAKS and client objectives.
  • Support teams and ensure common goals are met.


To be successful you will need to possess:

  • Strong communication skills in English (Spoken & Written).
  • Flexibility to work client specific shifts (Sri Lankan Holidays).
  • GCE Advanced level with three passes.

Having experience will be an added advantage.


The ideal candidate will be below 25 years of age and can look forward to a rewarding career with a clear path towards personal and professional success coupled with advanced training opportunities and an attractive remuneration package.

How to Apply

Applicants are advised to apply on-line or send their CVs to or log on to for more details.

Job Categories: Call Centre & Customer Service. Job Types: Full-Time.

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