Job Description

We are on the lookout for Call Center Agent for our well reputed client company located in Colombo 14.

Salary: Rs. 17,000/= to Rs. 25,000/= & Overtime + Other Allowance

Job Description

Answer calls and respond to e-mails
Handle customer inquiries both telephonic and via e-mails
Provide customers with product and service information’s
Enter new customer information’s to the system
Identify and escalate priority issues
Route calls to appropriate resource
Produce call reports

Ideal Candidate

Verbal and written communication skills in English and Sinhala
Communicate in Tamil would be an added advantage
Organizational skills, Team work and Friendly personality
Proficient in Microsoft Office applications
Freshers are encouraged to apply

How to Apply

If you are the one we are seeking for, kindly forward your resume in word format. E-mail to, outsource@mplsl.com (Indicate “Call Center Agent” in the subject box of your e-mail) For more current listed vacancies visit our official web-site at http://www.maritimesl.com/vacancy-local.php

Job Categories: Call Centre & Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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